Frequently Asked Questions

How long does it take Flexewebs to reply to (support) enquiry?

We answer all of the enquiries we obtain within 12 hours or less of receiving them. Most enquiries will be processed within few hours after receipt.

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What Best Value Performance Indicators (BVPIs) does Flexewebs adhere to?

We try to conform as much as possible to the UK Central Government's (ODPM) approach to web development. This is in order to align our products, services and strategy with the strategy of the Central Government.

It is also done in order to enable our clients to be inherently compliant with the Central Government requirements, which gives our clients extra value to their overall business model.

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Who are competitors to Flexewebs CMS?

We are not aware of any other company offering AA accessible content management system (CMS) with full support included for free at this price range. If you do, please let us know about it.

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What areas of facilitation are Flexewebs staff involved in?

We facilitate within areas relating to management, business model optimisation, Internet presence and IT. Our focus is on working with Small Businesses (SMEs) and non-for-profit charities, but we have also got extensive experience in working with large organisations and local authorities.

We have extensive experience in working with these types of organisations and have done fund raising for them as well as managed them ourselves.

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Can Flexewebs CMS be used by disabled people?

Flexewebs CMS is AA accessibility compliant system, which means that we have put plenty of thought into making our CMS highly accessible for people of all abilities.

This requirement is part of the UK law now. We want to make sure that we are not discriminating with our CMS and that we are not braking the law also.

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Do Flexewebs facilitators work on commercial projects only?

No.

We are involved with developing a number of social enterprises and charities, which is the area of great interest for us.

We help them by improving their Internet presence or by consulting them on a range of management related issues. Some of the projects we directly lead ourselves within these organisations in order to set standards for good practice. 

If you have an idea which we deem as an interesting social enterprise model with potential for success, we are more than happy to help you develop it. We like to learn from as many examples as possible. It all adds value to our knowledge base.

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How long will it take for my web site to be completed?

If you have opted for Flexewebs CMS solution, our aim is to enable the site within 1-2 days of you placing the order.

In any circumstance the solution should be ready within a week of order, but in 80% of cases the delivery time will be only 1-2 days.

This does not apply to any additional custom features that you may want developed for the system. Those are treated separately and are part of a different job altogether.

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